Lying to Customer's

Good day

I need to vent my frustration and extreme annoyance on my above booking. I checked in on app as I normally do everytime I fly. However this time the app randomly assigned seats to me even though I had 2 reservations. I then called your contact number to request my seats be changed to my preference. I requested the aisle seats on the emergency exists. I was told that these were already booked. Fine I accepted and managed to change to aisle row 18. To my astonishment when boarded the plane and cabin crew announced that all passengers were on board that the seats by the aisle on the emergency exit that i requested when called......were free. In fact an entire row 17 DEF were vacant. 😡. I then want to move and be seated on vacant seat. Only to be told I cannot sit there and told to sit back. I am shocked that I was **** to by Flysafair and why you would even want to treat me in such manner.

So many choices. So badly executed. See pictures of empty seat's.