1 reviews | Active since Sept 2017
luggage item ******
on the 21/29/2017 I checked in at 6.05am. I checked in early, my flight was only at 7.10am jhb to Durban. When I landed at King Shaka, went to the carousel to collect my luggage. My suitcase zip was broken and the 2 different locks I had was removed. When I opened my luggage to see what was tamped with, all my clothes had been tamped with and my husbands blue Hermes Belt was ******. I have never had such an experience with an Airline before. I will never use this airline again. This problem of tampering with customers bags and items been taken needs to be brought up and there should be cameras where the bags go through to be put into the aircraft. This is definitely being done by the workers that are assisting once the bags are checked in going to the plane. They have Rouges among them, an absolute disgrace for the airline. This matter needs to be dealt with and I'm sure I am not the only customer that has had this experience. I will awaiting for a positive response.
