Low prices for NO service

Some companies have bad service but at least they have service.<br> The Flysafair website managed to take a payment from my cheque card without even securing me a booking yesterday.<br> I sent an email to the help desk address provided on its website yesterday and I basically only now get a \delivery receipt"from them. So I have no idea when my email will actually be read or tend to.<br> I decided to try and call the call centre. Had been hanging on already for over 12 minutes when I decided to rather leave a message and have them return my call. They suggest you leave a brief message for a returned call. It cut out so quickly I didn't even finish 1 sentence.<br> I would just like to know when i can expect my money to be released back into my account?"""