AW
Adriana W
1 reviews | Active since Nov 2022
03 Nov 2022, 16:29
Lost Property - Exemplary customer service
I flew on FA220 from OR Tambo to George this morning. On arriving at George Airport I left the plane and forgot my laptop on the floor in front of my seat. I received a call from the ground staff at George Airport on my cellphone. They managed to connect my name on the laptop to my flight booking details and advised me they found my laptop. I am extremely grateful that they took the trouble to contact me, especially as it was a careless mistake on my part forgetting the laptop and that could have caused a lot of stress and admin for me. A special thanks to: Morita Jacobs and Ndumiso Joja. You have both displayed exemplary customer service and care!
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