Lost Laptop

I am a disabled passenger that made use of Flight FA130 on 17/03/2016 <br> The Swissport staff really helped me get on and off the plane. However when I got to the terminal door I realised that I forgot my laptop. I immediately send the guy from Swissport to fetch it. There were passengers boarding the plane already. He never returned and the plane took off. I phoned Safair and the operator said that she would enquire and phone me back. I waited for about 15 minutes and then went to the Safair offices where the lady who helped me on the telephone sat. She said that she can't do anything until the aircraft lands.I waited there till 14:10. The lady phoned and then she said that all the cabin crew had already gone home and I should phone the next day. The lady was so unfriendly and unhelpful. So I took it upon myself to phone Safair Cape Town. I gave all my details and the description of my computer and the bag that it was in, to the lady by lost property. She indicated that she will phone me in 5 to 10 minutes. A hour later, Friday morning and afternoon and Saturday morning I phoned again. I feel that Safair service is nothing short of shocking. I most probably won't get a reply .