Large customers Flysafair not interested in full paying customers

<p> </p> <p><br />Morning</p> <p>It appears that my mail did not go through to you so I am resenting and hope you will be able to look into the issue as discussed.</p> <p>I am a loyal supporter of Flysafair but my flight on Tuesday 21 was a most unpleasant experience.</p> <p>I purchased my ticket with added extras being seat selection 2F. For comfort and window seat as well as a quick disembarking on arrival at ORTambo bring upfront</p> <p>I purchased extra for bag and priority pass.</p> <p>The check I was fine until priority pass check in. The person pre checking our tickets was not briefed to ask people to stand in line whilst waiting which caused a bottle neck and not professional in execution</p> <p>Then once on board two people obviously had assisted passenger priority and were already in seats 2D and 2E Their sizes were way over the seat sizing which resulted in 2F being totally compromised. They should have bought 3 seats so as not to inconvenience other passengers.</p> <p>I did politely ask the hostess if she could re allocate me a different seat as I boarded and she was not forthcoming or even reverted to me during the whole flight.</p> <p>This resulted in me not being able to get off the flight until everyone had disembarked As the two passengers were so large I could not pass them to get out until they could be able to enter the isle when the plane was empty.</p> <p>Aside during the flight they proceeded to open two large packs of hamburger and chips which had the usual aromas to go. Not sure if this is Flysafair policy to bring similar on board?</p> <p>I am not happy with the unpleasant flight and have herein expressed my disappointment in the airline. </p> <p> </p> <p>Answer aafter many communications an apology and R 70 voucher to use on next trip. For a flight which cost nearly R1000 one way with all the extras ordered. I am surprised in this option. They are not customer effient and it must be all about money. </p>