1 reviews | Active since Jun 2011
Insensitive, ruthless and *********** airline
What a pathetic customer service from PE Airport. I have never seen such rude and insensitive people in my life. First my flight was at 14:10 on the 21 April 2023, Port Elizabeth to Johannesburg. I arrived exactly at 13:32. I had already checked in online and had my electronic ticket ready. All I needed was a bag drop. They just looked at me like those cashiers at Shoprite and told me I am very late. The flight was delayed with another 40 minutes still they refused to help me. No matter how much I pleaded. I still had time to go through but the are PE staff is so *********** in their thinking. I have travelled around the world and I have been late due to connecting flights but Virgin airlines understood if you checked in online and you still have 30 min. I will never ever use this airline in my life they treat people like garbage. And they were a lot of people that they turned away. That does not look good at all. This will be the downfall of their business.
