BL
Berna-Lee Lemmetjies
1 reviews | Active since Nov 2018
12 Sept 2021, 12:40
Horrible communication
I am completely and utterly disgusted in the service of fly safair and the delayed communication.
I receive an sms at 12:00 that my flight at 13:00 is delayed by 2 hours and now a further 3 hours!!!!
NO COMMUNICATION i could have spent that valuable time doing something else or booked with another airline.
I now have to make an arrangement to be collected at the airport because i cant expect to be fetched 5 hours later!!!!
COMMUNICATION IN CUSTOMER SERVICE IS KEY!!!!!
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