Give correct information

Invoice ********** Jhb to DBN. I arrived at the airport 2 hours before departure, got to the flysafair counter to ask where to go. The employee told me I was way too early and need to come back 15 minutes before departure. I left and was ****ing time in the airport for an hour and a half. Got back and went through the boarding gate and the gate was closed. For goodness sake please give your customers the correct information. I had to arrange to stay over in Johannesburg again and I had to pay R500 for another air ticket for the next morning. I will make a point of it NEVER to use Flysafair again. If I had never spoken to that Flysafair employee this would not have happened.