********** AND MISS INFORMATION FROM MANAGEMENT

What a unprofessional business. Firstly, we were at Cape Town as always at the same time to travel to Bloemfontein, then their "ticket counter assistant" told us that the flight already left 15min prior (this was 06h00 when the flight should have left 06h30). Due to the lack of training regards the assistant on duty handling the ticket counter we requested the supervisor. After numerous agrumentation and no respect towards us as clients or willing to assist to change the ticket we left the airport and return to Saldanabay.

After calling the airline hotline to try and change the ticket, i was informed that this supervisor false put information on the system, therefore we cannot claim the ticket and also we can only change the ticket at the counter that day (we where not informed by this by any of the staff).

Looks like BEEEEEEEEEEEEEEEEEEEEEE took over and put unqualified people in positions that they should not be in, also ***** and theft. I will not support this kind of business neither will any of my business collogues or from my business that spends more than 25k a month on traveling with this ****show of a business.