JH
Joanne H

1 reviews | Active since Jun 2011

06 Jul 2020, 11:22

FlySafari are *******

Unfortunately there is no 0 star rating... My partner was booked on FlySafair to visit his ailing grandmother before the lock down, flying on 2 April. When the President announced the lock down, we changed his flight to 26 March, since lock down only started at midnight. Unfortunately without notice, FlySafari decided their last flight would be 25 March, so we had to pay AGAIN to change it to the 25th. After the continual extensions, he was finally allowed to come home again in the first week of May, but the airlines weren't flying, so we were forced to spend MORE money to get him home by coach. We have now been issued a voucher for the unused portion, but if we want a refund, we will be charged 45% of the value! Last time I checked, charging someone for a service you don't provide, it was called THEFT!

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