FlySafair - Worst Service in Every Category! **********.

FlySafair now has the dubious title as the worst company I have dealt with in as long as I can remember. Worst Service ever. Worse than SAA, worse than Eskom, worse than Telkom. Worse than any government department in SA. Tried to change my seat before inline check-in. Seat is available. Website doesn’t move past “loading”. Called and was advised to press 9 and they would call me back when an agent is available. More than 7 hrs later, no call back. Called again, hung on till a person answered eventually. She went to go change my flight and/or seat. More than 25 min after she put me in hold, the line was just disconnected. No call back. Seat nor flight changed. 34 min on cell account for nought. Tried whatsapp as per website and automated voice on call - eventually received a response that WhatsApps are not monitored and I need to go online or call. Tried 3 devices, 3 networks and 3 diff browsers. Just shows ‘Loading’ and eventually times out. Sent email. No response except automated response about how quickly someone would attend to me. Hours later. No one attended to me. Flying Kulula from now on, they know how to treat their customers. I cant even say you get what you pay for… as FlySafair was more expensive than others… booked business class seat, which turned out isn’t business class by ANY OTHER AIRLINE’s definition. Same seat, same size, all you get is a empty seat next to you. Its a ****. Can pay in on normal class seat and get it too… this is the Airline to avoid at all cost. Rather fly SAA or Kukulu.