FlySafair was a HUGE disappointment

I had a flight on Thursday afternoon at 14:50pm from ORTIA to KZN. Before my flight i decided to check in online at 12:35. An error message displayed on my laptop, so i tried again on my cellphone and i could see my name, but it did not allow me to go to check myself in. So i decided to check in at the web kiosk at the airport. I tried to check in at the web kiosk at 14:05 but the same error message as earlier in the day appeared. I was forced to go to a check in consultant (i did not get the lady's name), but when i got to the check in counter i was informed that the flight had closed. I have evidence of me trying to check in well before my flight-without any success, and somehow i had to pay the full price of another ticket.

It cannot be fair that i was held liable for Safair's error. If this is how Safair makes money, then i would not recommend anybody use this airline. It is such a pity that i paid the price of a ticket and had to buy another one again because of issues with checking in.

Whoever reviews this case, i will gladly supply you with any information you need to change the perception of one extremely upset flyer.