FLYSAFAIR - ******* & **********

I booked on FlySafair to fly in April 2020. Due to the lockdown all flights were cancelled. FlySafair is "charging" 45% of the flight cost to refund me in cash. They have issued useless vouchers which i will not use any time soon.

How can the South African authorities allow FlySafair to ***** money from the consumers when NO SERVICE was provided? FlySafair should provide a detailed account of costs incurred when I DID NOT miss or cancel my flight.

All the travellers who are losing this 45% should band together and sue FlySafair for theft and *****. It is still a crime in South Africa to take money and not provide the agreed service.

FlySafair are also being aided in this scheme by the Credit Card companies who should be assisting consumers who are being ******.