FlySafair the mising cheapskates

I was two minutes late for boarding a flight to Johannesburg this morning, and was ignored and not allowed to board. I was then forced to get the next flight at an extra fee of R300 and their staff, as well as the staff of ACSA in general are unhelpful unkind and utterly disgusting. I sent the message to FlySafair this morning and have still not received a response. Just because they gave the bokke free rides doesn’t make them South Africa’s best carrier as they claim.

“ Your staff and services are unfair and and uncaring. I missed boarding by 2 minutes, I had checked in online and had my boarding pass but would not allow me to board. I had to pay a R300 penalty fee for the next flight out of Cape Town. Stop advertising your airline as the best in South Africa when you treat your loyal customers like this. Your quick turnaround time is only owed to the fact that you leave earlier than planned and make profit off those you leave behind. I am appalled.”

I probably won’t get any response from this or at the least a refund or apology. But this is something that must me made known.