1 reviews | Active since Mar 2023
FlySafair ******s
On the 9th of April, FlySafair really reminded us of where we really stand as black people in SA. Someday I’ll have time and energy to write about how the employees (thus the company) was ****** to my brother.
My brother and a white couple apparently pitched up a bit late , they went through check-in and boarding gates but then they were not allowed to get into the plane because they were late. The WHITE couple with the baby in a stroller then throws tantrums etc, they’re all told to go to the sales department. My brother stays put while the couple makes their way there. Within minutes, the couple is called back and they’re allowed to enter the plane my brother isn’t, to add the Indian lady (race very important in this case) does not tell my brother why the couple can get in and he can’t.
The plane left my brother of course, he went back to sales department crying (yes)! Manager apologized and got him on the next flight.
The airline dehumanised my brother. I just want to ask you to train your staff to respect people equally and if anything like this happens again kindly save your apologies because you could never comprehend the damage you’ve done, whether it was deliberate or not.
I hate your airline, what I hate more is that I might need to use it in future (nauseating honestly)
