Flysafair Poor service

We booked a flysafair flight 6BUW4A to George taking off @ 5h55 from Or Tambo with my travel partner and checked in on line a day before We arrived at the departure airport an hour before at 4:45am so We only had to check in our bags. They moved us around to over 3 counters with no assistance for over 40min. I tried to go to the service desk but still got no assistance and the ladies were rude to both me and travelling partner. We missed our flight due to poor service at all counters and we were blamed for being late and treated badly.

We now on standby after paying R 599 for something thats is not our fault and our travel itinerary starts today, this affects everything and we can’t afford to spend more money for a trip that was properly planned. I’m disappointed and distraught by the level of poor service and assistance flysafair staff gave us this morning. We are now sitting at the airport 5 hours and we were told even 11h10 flight is not guaranteed that we get in