FlySafair no client service

im soooo disgusted with this airline my daughter her fiance and 1 year old son was supposed to fly from king shaka airport to Lanseria airport on Sunday 16 jan seats was booked and paid R1600 for them but when thay arrived at the check-in the airline just booked in her fiance and son and refused to book her in, there excuse was she was to late for check-in but al 3 of them were there the same time and thay only printed her fiance and son's boarding pass and rufused to print hers thay even tried to speak to the manager but he was rude and dit not want to help al he said she was to late. but how the hel could she be late for check-in and not her fiancé and son, we were on holiday and drove by car and thay flew down a few days later and was going to fly back home. we dropped them of at the airport and left on our way back to Pretoria when she called us to come and fetch them as thay could not get on the plane and couldn't get a other flight the same day and was now stranded at the airport. and the airline did not even try to acommidate them with a next flight the same day. now we lost a R1600 due to this unhelpful and rude employee's that do not care about there passengers (clients) i wil not use them again even if thay have the cheapest flights il rather pay more where i wil be assured to get better client service. we had to dive back to Pretoria with 6 adults and a baby in a small suzuki. im very disgusted by the way the employees handled the situation.............