Flysafair manager no compassion

Yesterday morning I was to fly back with my 8 year old sonfrom king shaka l. I arrived on time and was first in line to board.camera footage will show this. A message received that the flight had been delayed and I asked a fellow passenger to watch over my luggage as I just went to get my son something to eat as a take away from wimpy. On returning Ithr boarding gate had closed and I had the opportunity of experienced the extent of no compassion no humility no understanding and a willingness of not wanting to assist me with boarding my flight form a Flysafair manager. And as I explained and apologised for my reason he still had no intention of assisting me. As I could see through the window that people were still boarding where he could called the pilot and explained this as the walk on to the plane was still attached. In all this time about 10 to 15 minutes had passed he blatantly refused to help insisting that I go to the Flysafair desk and purchase anew ticket with monies that I had not budgeted for. . My luggage was taken from the boarding gate by a lady to the ticket desk, even with all my refusal to do so. I had to get back to work. Everything is on camera at the airport. The ticket I had to pay for came at a cost of R2700. 00.. To the manager employed by Flysafair I hope this makes you proud to be someone that can exurt your position over clients like myself that had continue to flysafair when they do. Shame on you.