FLYSAFAIR IS THE WORSE!!!!

I AM NOT IMPRESSED WITH FLYSAFAIR ‘s PATHETIC UNPROFESSIONAL SERVICES-THEY DO NOT DESERVE A ONE STAR !!!

CHANGES NEEDS TO BE MADE FOR FLIGHT/s BOOKED 14/12/2021 -TO DATE NO RESPONSE RECEIVED FROM FROM FLYSAFAIR !!!

I booked flights way in advance. Received an sms a week ago notifying me that my flight times had changed; two messages received regarding rescheduled time.

Immediately upon receiving the-message/s, I tried to login to flysafair app. Unfortunately To NO AVAIL! I tried resetting password continuously experiencing problems with the App.

I then sent a WhatsApp to Flysafair; NO RESPONSE I Contacted their Call Centre; WHAT A NIGHTMARE!

I was put on hold for 45minutes, After repeatedly hearing “YOU ARE NUMBER ONE IN LINE “ I gave Up & selected number 9, for a call back! NO CALL BACK - CUSTOMERS MONEY & TIME WASTED!

Due to URGENCY I CALLED NINE TIMES!!! For the Past WEEK I HAVE BEEN WAITING FOR A RESPONSE !!! NO RESPONSE TO DATE!! [I HAVE PROOF-RECORDINGS]

I NEED TO MAKE TIME CHANGES TO A FLIGHT THAT HAS BEEN CONTINUOUSLY CHANGED BY FLYSAFAIR FOR THIS COMING TUESDAY 14 DECEMBER 2021!!

I WILL BE TAKING THIS FURTHER, IF NO RESPONSE IS RECEIVED.

THIS IS THE Second TIME I HAVE EXPERIENCED THIS UNPROFESSIONAL PATHETIC SERVICES !!