FlySafair Is Ruining My Travel Plans – No Support, No Solutions!

I’m extremely frustrated with the service from FlySafair. I initially booked a flight from Port Elizabeth to Johannesburg for 4 August to connect with an international flight later that day. Due to a schedule change from FlySafair, I had to move my booking to 12 August instead, departing at 8:25 AM.

Now, I’ve been notified that this flight has once again been changed — to 1:35 PM, which is after my international flight departs at 1:25 PM.

I’ve tried numerous times to get in touch with FlySafair, but the calls keep getting cut off or I’m unable to reach anyone for help. The only option offered is a voucher, which is not useful as there are no other FlySafair flights available that meet my travel needs.

I’ve already incurred costs to change my international ticket once due to these disruptions, and I cannot afford to do so again. This situation is causing serious inconvenience and financial strain, and I feel completely unsupported as a customer.

I would appreciate a resolution that reflects the inconvenience caused and offers more flexibility.