1 reviews | Active since Nov 2015
flysafair false Advertising
I planned to get engaged on the 30 Nov 2019, I wanted to fly my fiancée down with priority treatment. I wanted to stay at umhlanga sands. So umhlanga sands did not work out. But at least we got a okish place to stay. So the priority trip via flying to umhlanga was a disaster my fiancée got everything but priority from flysafair, our trip down we got to the gate but we had to board a bus, I asked about the priority boarding, the person working there just turned around and said board the bus, we stood cramped in a over crowed bus which I don’t think is safety at all, the message on the bus door says don’t stand, quiet ironic if you see how we were standing cramped against everyone, holding on for dear life as the bus jerked around, my fiancée was bumped in the backed of the head buy a guy wearing a backpack. While holding onto me and whatever else to avoid falling over in the jerking bus. We got to the plane same thing no special treatment for her. Our trip back, we get to the gate there was no separate queues, we pushed to the front and asked about priority boarding same story, everything was out of control, the person working there looked at us if we mad, and said stand in queue. I’m totally disgusted in your service, I was charged for something which is a total lie, I wanted every moment to be special for my fiancée, the entire trip, but thanks to you her flight trip was below ordinary. I wanted her to get on the plane feeling Im treating her in style. I will tell everyone I can on social media and wherever else I can, to never use your service if a person wants to treat someone special, especially when you on your way to get engaged. If you want a unsafe bus ride and some adrenaline rush holding on for dear life then flysafair is the way to go, as well as practicing marshing heavy metal dancing s****s pushing through crowds to get in front. Thanks but NO Thanks, keep your priority boarding, I will also consult a lawyer with regards to services not delivered as well as safety, as your sticker on the bus says don’t stand
