Flysafair employees discussing attitudes

I had a flight for the 30th of September 2021. My flight to depart was 12:50. I had to be there an hour before the time. Which ive done the exact same thing when i first flew to CPT om the 20th of September 2021.

I arrived at the CPT Airport 11:35 in the parking lot and then i took my luggage and walked to get into thw Airport. I checked in ONLINE. When i got to the desk to drop off my luggage they Lady at the desk had a attitude and told me i was late amd i have to pay R600.00 for the next available flight!!! I was not late in any matter and lost R600.00 which i did not budget for

She did not once offered to help me or to see what she can do as per her i was late. She the wn continued with her own conversation with the other lady.