FLYSAFAIR don't care for first class ticket holders

Flight was booked for 05h45 on a Sunday morning, due to mobile app as well as WhatsApp check in errors my wife and I couldn't board our flight. My wife manage to check in but the apps keep on giving me errors. At the airport the Flysafair was very rude and unhelpful. At the fight desk I was informed that if I pay additional fee they would see if they can make a plan. I told them it was bot my fault that I couldn't board but the Flysafair app and their WhatsApp message system. They didn't want to listen or help. I eventually booked another flight with SAA to fly bak from Capetown to Johannesburg. What an experience with SAA, staff friendly and I was helped promptly. Both tickets were first class, and I had legroom in a dedicated section on SAA. I demand a refund in full for our discomfort from Flysafair