Flysafair Disgusting level of customer service

On Saturday I was traveling from East London to JHB using my laggage bag as usual since Flysafair started that route. To my surprise told to pay for my suite case because of size I expected only to pay for extra kg's. So I said if that's the case than to pay R250bi will return some stuff with my mom. The worst service I ever got with attitude assisted by Anelisa Tayo & a lady that he will know & I ended up paying. 1. I boarded, guess what a lady come inside boarding area with the same suitcase as mine never turned instead allowed. I brought it to attention to this Anelisa that only went to approach the lady and she was sent to pay. 2. As I was waiting in the baording area lots of bags that were carried in even bigger than mine and I told this Anelisa that he said I am welcome to come and obseve when they are turning people with big bags. That never happened people took their bags in. 3. Another passenger had the same back as mine I even took pictures of lots of bags that were bigger than mine. 4. I was treated like a thrush, I voiced out I was not heard, I proved them at the moment I was told I'm disrupting them at work is it because they had my money already. 5. I have pics for those bags and I would like to be refunded as they don't ha consistency and I claim apology for being treated like stupid. 6. As a result that passengers are bringing big laggage bags your people ended up taking other hand laggage bags with those checked in. Flysafair can look at their record I have been using that laggage bag for years. Others had those mountain traveling back packs that are big as hand laggages and they were allowed.

Disgusting of level of customer service