Flysafair Disgusting

I'll never use Flysafair again. Service was rude, arrogant and ***********. Due to THEIR delays I missed my flight but they will not refund my money and expect me to pay in for THEIR incompetence. The self-service booking system told me to go to the ticket office, they rudely told me they can't help me and that I must stand in the check-in line. I stood for half an hour in the check-in line but only one employee was actively checking in the baggage while the rest were having a conversation. When I questioned the supervisor about missing my flight she told me that I was not listening when she called for passengers for East London. She did NOT call the passengers, otherwise I would have heard it and gone through. None of the Flysafair staff were friendly or tried to help solve the problem, I was even told that was no standby available. I was not the only person there having problems booked in online but were simply told there was not space on the plane. I'll never fly Flysafair again.