Flysafair = *********

To whom it may concern,<br> <br> Reacting to the promotion of R1 per ticket, I immediately went online to see whether I could get my hands on some of these cheap tickets.<br> The site was very slow and crashed a couple of times, so I waited until the next morning to try again, seen that the promotion was extended to noon the next day.<br> <br> I managed to get passed the first view pages and selected my flights (about 2000 tickets available) and paid for them. I realised that a staggering R6712 went of my account. Clearly this wasn't just R1 for the ticket and R150 for baggage.<br> <br> I phoned Flysafair immediately to get a refund. The gentleman informed me that they will refund my credit card with R6712.<br> <br> Five days later, I haven't received anything yet. So I phoned them again, and this rude woman answered the phone (can't remember her name), where she told me that they don't do refunds and that it is my problem. I numerously asked her to speak to a manager, but she just kept me on hold for a few minutes and told me the manager wasn't available.<br> <br> Tell me, how on earth can they refuse to refund me? Does the Consumer Protection Act mean nothing to Flysafair. This is clearly *****!!<br>