NM
Nthabi M

1 reviews | Active since Jun 2018

30 Jan 2022, 09:55

FLYSAFair conducts "bribes"/side arrangements with passenger against policy

I was advised by flight (IN CHARE )attendant and ramp officer Hilgardt to leave my bags behind at airport they will be sent with next flight and delivered to Cape Town airport unaccompanied only to be told at Cape Town that im at fault for being late at check in and boarding gate , when I got to Cape Town when 2 more people were both checked in and boarded after me. im escalating this politically and accross all lobby groups, FLYSA is about to make news as a privately owned by state run airline.

if such can be told to me then clearly we are flying with ********* and *********s that also "cqn have private arrangements " againsnt company policy

Andrea January from customer care is playing duck and dive and trying to make excuses about my bags being overweight and not paif when I was even helped by front line staff to offload so I can have hand luggage and have the d********** suitcase adhere to the 23 kg. im starting with work in a day and have no shoes clothes and toiletries because staff taking "bribes" against policy.

im esalating this! Poor ****ty service

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