CM
Colin M

1 reviews | Active since Apr 2017

12 Jun 2017, 07:58

Flysafair care more about money than Knysna disaster victim

<p>On the weekend I was involved in evacuating my family whose house burned down in Knysna</p> <p>I had booked a flight back from George with Flysafair but could not get through as a result of raging fires. So I called the call centre who refused to cancel the flight and said I could only rebook WITHIN FOUR HOURS! There was no other flight!</p> <p>We evacuated the other way towards PE and I booked a Flysafair flight from there but again we couldnt get through </p> <p>I mailed Flysafair but got a letter back that I had till 7 that night (Saturday) to teschedule but again THERE WAS NO OTHER flight so this is of no use</p> <p>In spite of the human tragedy Safair will not budge and are more concerned with profit! "Thats our policy" EVEN IN THE FACE OF THIS TRAGEDY </p> <p>Well done Safair I hope you have a succesful trading year Obviously Business trumps tragedy!</p>

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