FLYSAFAIR BAD SERVICE AND STUCK UP AIRHOSTESSES.

we booked a flight for my sister online from Jhb to KZN and she did all the check in and the online booking confirmation was obtained and they advised via SMS the boarding time is 12:15 and when we go to the airport the line to check in the bag was huge so we followed only to get to the part where we had to weigh the bag and get told that the bag cannot be weighed as the plan has closed for boarding. We must now go get a ticket for a later time. I was furious. First we get there early then we stand in the long line and now we get told we must change our time. I did not accept it however 1 guy was helpful and asked us to go the part that leads to the plane and said they will help check in the bag and let my sister in. But that didn't end well there either as the security there was rude and acted as if it was our fault and said GO AND BRING THE GUY WHO SAID YOU MUST COME HERE. I gave him a word or 2 also because really, we are now angry and stressed and then we have to deal with this. THEY SUPPOSED TO BE FRIENDLY IF THEY WANT US TO FLY WITH THEM NOT BECAUSE THEY ARE CHEAP THEN THEY ARE DOING US A FAVOUR. THEY COULD HAVE ANNOUNCED AND MADE A PRIORITY LINE FOR FLIGHTS THAT ARE ABOUT TO CLOSE OR LEAVE NOT TELL US TO BOOK AGAIN, WE ARRANGE FOR PICK UP AND WE CANNOT PAY FOR PICK UP AGAIN AS WELL. IN THIS DAY AND AGE MONEY DOES NOT COME EASY FOR ALL OF US.

IF THEY DO NOT DO THEIR WORK PROPERLY THEY MUST NOT TREAT US BADLY DUE TO THEIR INCOMPETENCE.

EMPLOY FRIENDLY AND COMPASSIONATE PEOPLE NOT HEARTLESS GUYS WHO WANT TO SCARE US AWAY. I WILL NOT TOLERATE THIS