1 reviews | Active since Sept 2017
Flysafair/ Ayanda Mbokazi
Flysafair doesn't have their clients interests and they are about money that they make from the empty seats. On the 26/03/2022, they could not fly out of Lanseria Airport as they had an issue with a aircraft we then had to wait for 5 hours while they got an aircraft from OR Tambo to come to Lanseria Airport to take us to Durban, we waited, spent more money while at that other's lost money by canceling. This passed Saturday, 11/06/2022 my flight was leaving Lanseria at 8:05pm and I was at the airport at 7:35pm and I had already checked in 2 hours prior...I had a small security issue which was resolved in 10 minutes and was ready to board at 7:55pm, at the last boarding gate, the Indian lady on duty told me that they were long ago close, while I could still see the aircraft in front on me and it still stood 5 to 7 minutes before it left me, I am liverd till today that Flysafair could not compromise 5 minutes while I compromised 5 hours and R500 extra while I waited for them. Surely someone can help me get my money back and further I had a return flight at 7:55 am on the 13/06/2022 which I could not reschedule or cancel because I could not get help in time on a Sunday.
This is broad **************** and I am upset Really.
