1 reviews | Active since Oct 2017
FLYSAFAIR ********** A 72 YEAR OLD PENSIONER
A 72 YEAR OLD, DIABETIC & HEART PATIENT WAS LEFT WITHOUT ANY ASSISTANCE AT THE AIRPORT. SHE WENT THROUGH THE BOARDING GATES OVER AN HOUR BEFORE HER FLIGHT. SHE REQUESTED ASSISTANCE FROM AIRPORT STAFF AT C12, AN ASSISTANT REQUESTED THAT SHE SITS AND WAIT FOR HER TO ADVISE WHEN IT WAS TIME TO BOARD THE PLANE. SHE SAT WAITING FOR THE FLYSAFAIR ASSISTANT IN THE MEANTIME THE PLANE HAD ALREADY LEFT. WHEN SHE QUERIED THIS AGAIN SHE WAS TOLD THAT SHE MISSED HER FLIGHT. THEY MADE HER WALK TO THE DESK TO HAVE ANOTHER FLIGHT BOOKED BECAUSE THERE WAS NO ONE THERE TO ASSIST HER. THE STAFF WERE SO ARROGANT AND NOT WILLING TO HELP EVEN AFTER EXPLAINING THAT SHE WAS OUT OF BREATH FROM HAVING TO WALK SO FAR AND BACK. A PENSIONER WHO HAD TO PAY EXTRA TO GET ANOTHER FLIGHT 4 HOURS LATER BECAUSE A STAFF MEMBER FORGOT HER SITTING AND WAITING. NOTHING TO EAT OR DRINK, NO ASSISTANT FROM PATHETIC FLIGHT WORKERS. RAJWATHIE WAS TRAVELLING WITH HER SON WHO IS NOT MENTALLY STABLE HAD NO IDEA AS TO WHAT TO DO. THIS IS ANOTHER WAY OF FLYSAFAIR MAKING MONEY OF POOR PEOPLE. SHAMELESS ATTEMPT TO ******* THE ELDERLY. EVERYTHING THAT I AM SAYING HERE ON THIS COMPLAIN CAN BE VERIFIED BY THE AIRPORT CAMERAS. PLEASE GET YOUR SENIORS INVOLVED IN THIS MATTER AS THIS IS NO WAY TO TREAT AN ELDERLY PERSON. SHAME ON YOU FLYSAFAIR, YOUR STAFF ARE DISGUSTINGLY, PATHETIC HUMANS.
PLEASE HAVE YOUR CAMERAS CHECKED FOR THE LADY IN CONCERN BLACK FEMALE THE EVIDENCE FOR MY CLAIM WILL BE CLEAR. YOUR STAFF MEMBER SHOULD BE HELD ACCOUNTABLE FOR THIS AS HER INSTRUCTIONS WERE FOLLOWED.
ONCE AGAIN A VERY SHAMELESS ATTEMPT TO ****** MONEY ESPECIALLY FROM A 72 YEAR OLD PENSIONER. THIS COMPANY DELIBERATELY DOES THIS TO ****** MONEY FROM THE HELPLESS.
