Flysafair

What a joke. I honestly can't believe the pathetic excuse for service I experienced today.

I paid extra for "Priority" check-in, thinking I'd actually get faster service. What a ****. You had three Priority counter open for a flood of people — most of whom had already missed their flight. Meanwhile, Economy had nine tellers flying through the lines.

I stood there for 45 minutes in your so-called "priority" line, while Economy passengers moved faster than us. What exactly did I pay extra for? To be treated worse?

The worst part — and the reason I’m writing this — is the way your staff treated us. I was in the line right next to a German couple, same Priority booking, same flight. A staff member pulled them out of the line, helped them immediately, and then when I tried to step forward (AS I WAS STANDING RIGHT THERE), I was literally shooed away like trash back into the line.

And it didn’t stop there — she kept helping random people right in front of us, completely ignoring the queue. Priority meant nothing except paying more to be treated like a second-class citizen.

You take people's money for "priority" but deliver absolutely nothing. Total rip-off. I could have flown Lift or CemAir for the same price, gotten actual service, and not felt completely **********.

This was the last time you’ll ever see me booking with FlySafair Pathetic.