1 reviews | Active since Jun 2013
Flynowair
I would like to advise the general public and poeple who make use of this useless airline........As a CEO of a company and frequent flyer on Flysafair, I have never experienced poor service like I did this morning at the hands of this airline, I have a flight booked for tom and returning on Sun, so I go to the online booking portal to make a change to the dates I am flying, this change by the way costs R300, so in error I make the change to my return flight with the incorrect date and then immediately called the call centre to advise of the error.........now let me tell you what incompetence and chaos sounds like.......well, just call Flysafair........I then get told that to correct the error I must pay a further R300 as well as a call centre fee of R100.
I then hang up and go back online to do the changes myself and then to add insult to injury, the system accepts the payment of a further R300.00 ehich goes off my account and then the interpage suddenly says error and the flight I just paid to change has not changed but they have taken my R300.00
Elmar Conradie, Get your house in order!!!!
I will ensure that as from today, none of my staff or people I know ever make use of an airline as useless as the national rugby side they carry. This airline SUCKS.......from call center agents to the supervisor who so *********** that things need to be repeated 20 times and should in fact be explained things by means of pictures...............DO NOT USE THIS AIRLINE
