Fly SAF Air Damages Travel Bags and no declines claims

FlySaf air flight attendants damaged my travel bag I then recieved an email from their agents Sabeta Maholi and Lesedi Maphatlalatsa forwarded me a claim form and declined my claim. Travellers must not use this airline as nags are damaged and they distance themselves from the matter they will forward you all sorts of forms in the end provide no reason for such and just advise you the claim is declined. Never use this airline