Fly Nowhere with FlySAFAIR

I had booked a flight for me and my family using this airline. Not only was our flight overbooked and we were turned away, there was no refund in sight due to their unfair policies!!! We had arrived more than an hour prior to our flight departure and we were told that we needed to pay extra to re-book our flights. After so doing we waited 10hours and finally we were told that there was 1seat available. No refund was given, no remorse and no apology was given... I am sooooo DISAPPOINTED IN THE SERVICE OF THIS COMPANY.