1 reviews | Active since Jan 2024
FLY-****-AIR
FLYSAFAIR - FLY_****_AIR is what we should call this airline, as this is the type of ******* service we get from them, they constantly overbook the flights and DO not be one minute late for their 40 minutes before the time check your bags in even if it is their fault or a connecting international airlines delay. You can already be checked in and running from international to domestic, They WILL turn you away, they will NOT help you and charge you R3500 + for another ticket and sell your seat to a standby person. When you contact call centers to report this the ground crew lie about the facts and then the call center agent cuts you off after 29 minutes of holding on the line. Well done to your excellent customer service and how you treat your clients. I am warning all Fly-****-Air clients, make a fuss over this unacceptable behavior. Staff are also arrogant when you are obviously anxious when loved ones have been travelling for two days and now have further costs and delays. Poorly done.
