Excellent customer service from Gift at OR Tambo

Excellent service from ticket desk for getting us last minute tickets, and the check in assistant his name is Gift at OR Tambo was an amazing person as he left his station to assist myself a pregnant woman (had an emergency medical conditions that coated us our flight) to locate our bag from the arrival carousel as the airline we missed refused to help us. He was very exceptional and deserves a Kudos for the troubles he went through.thank you