Excellent customer service

I have only had the best experience with them. Fast friendly and always will to assist!

I was to fly from JHB to George get my daughter at the airport and fly back to JHB on the next flight. I had about a 50min overly so not a problem.

We boarded the plane at ORT do the safety stuff and get ready to taxi...but we did not. Captain informed us that we are experiencing technical difficulties so we will disembark get on a bus and to to another plane....this takes time. Eventually in the air I realised that I will now definitely miss my flight back to JHB. Nothing that can be done! But no, FlySafAir staff where busy sorting everything out on the ground. When we landed in George, I was rushed off the plane and rushed into the terminal, my daughter and all the passengers of that flight waiting on me in departure. I was checked in with my daughter and we boarded the plane. Arrived back in JHB on time and absolutely stress free.

Thank you so very much! Love flying with you