eSky not to be trusted with Flysafair booking

I made a booking through eSky on Flysafair - the latter which has always received a 5 star rating from me - to fly from George to OR Tambo (one way), but had to move it to March 2022. When Kulula's wings were clipped (booked for the trip from OR Tambo to George), I could not change the Flysafair flight myself, but could only, had to and did, register my intention to cancel or move the flight - WELL IN ADVANCE of the required 48 hours with NO indication of when I may expect ANY feedback, only to find out a few days later (while on holiday), that a reply was indeed made a few days AGO, with the proviso that payment had to be made within a 24 hour time frame to secure the booking.

The charge was a mere R10 odd, but I unfortunately missed the timeline.

When I indicated AGAIN that I want to be on that flight on 9 August 2022, another confirmation with a payment link was sent to me to make payment, which I did before the timeline lapsed.

I was informed that my money will be refunded as Flysafair couldn't honor the provisional booking.

I will NEVER make a booking on the eSky portal again as I have seen twice now with this booking that they / their entity is not trustworthy and I think they are doing damage to Flysafair, which I have previously found to be a very reliable and respectable company / airline to do business with.