LB
Luyanda B

1 reviews | Active since Jul 2025

01 Jul 2025, 08:58

*********** employees

This airline is so ***********, i had the worst experience yesterday flying back to Jhb from Durban. When i flew to Durban I had a small suitcase which I boarded with and placed on top there, did not have to check it in and then when i was going back to Jhb with same luggage, same clothes inside the bag, flysafair in King Shaka airport they right when its time to board my flight they say i must go check in my bag, where now i have to pay double than what i would have paid online as I had done everything online. I ask why do I have to check in my bag now when i didn't have to when i went to Durban. they say JHB Flysafair airport does not follow rules, they don't know their job. I pay for the bag so I can board my flight and go home. I get to the Boarding gate they tell me the gates are now closed, I tell them that I'm now late for this flight because of them can they let me in. i show my Boarding pass and I had to run like a headless chicken to the closed gates to try and board the flight. Luckily I'm let in and than I find my seat occupied by someone. I get to JHB the ****** airline has lost my luggage. The same luggage they made me paid for last minute that i nearly missed my flight for. I spent 3 hrs. trying to find out what happened to my luggage. Eventually i had to go home as it was approaching midnight. from 21:00 until 00:00 my bags I am waiting on bags. I left without knowing where my bags are. Such Pathetic service

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