Double Debit, Yet No Confirmation Email

Good Morning,<br> <br> I attempted to make a booking on-line on Thursday 08 October 2015, as the company was running a special for R299 flights.<br> <br> After numerous attempts, and checkout session crashing, both on PC and Mobile platforms. I finally managed to make a booking.<br> <br> The amount of R603.00 which was for a return trip from ELS to CPT on the 27 to 29 November 2015 was deducted twice from the credit card at a total of R1206.00, yet till today 2015/10/12, I still have not received a booking confirmation email.<br> <br> Regards<br> K.Qamata