1 reviews | Active since Jan 2021
Don’t FlySa-unfair
I’d give the airliner less than this if I could, I always fly with FlySafair but today’s flight is the worst. First of all the flight is classically late, we were meant to be in the air at 6:15, as I text this, I am waiting in line at the end of the que although I was here at 5:50am. The flight was late as per their sms, I paid R90 for priority boarding but where is the priority paid for now? The assistant’s answer was that it is this way due to the airline being late and who’s fault is that, I should still get my priority because it’s paid for and isn’t a request, 2nd Online there is a note that says we’re paid a certain amount per hour of the flights delay, the same assistant knew nothing of this but said should I have an issue I need to go to ticket sales! How when your flight is already late and should I got there this flight will leave me behind???? So no recourse for us the clients but all the leeway for the airliner. This smacks of false advertising and is misleading since their own staffers know nothing of this let alone the theft of priority board money then find yourself at the end of the line as a normal boarding client. Sues, I’m ****ed and beyond livid because of this. I will be using other airliners from now on, flysa-unfair this is the last time you have me as a client and I’m telling everyone I know to change booking, never mind that we use a travel agancy at work and I will ensure that no bookings come your way from our end thanks!
