DONT FLY SAfair if you need service.

I have flown with SAFAIR for some time now and have been happy with their servie until these last two flights.

For the last one I arrived about 4.5 min after check in had cloased. I was already checked in and had my boarding pass and just needed to check my bag. I was flatly refused and told then next flight is that night, this was morning. Then I was told to take the flight and send the bag on another flight and go tot he office. then the office said no after calling a manager. I asked to speak tot he manager they didnt let me. I insisted and went to them. Only to find them in the process of assisting another passenger from another flight to get a late bag in. By this time it was TWENTU FIVE minutes later versus the initial 4.5. They sent my and the other passengers bags through and then I was told to RUN ( and I was coming down with the flu) as if I didnt make the boarding gate in tiem they would leave without me. They didnt even call through as requetsed to state I was on my way.

The flight itself was a bit unpleasant form myself as a women as the one stweardess skirt was so short that from where I was sitting in the front seat I had a basic instincty view, literally.

I then today booked my return ticket and have had a full blown chest infection while having to work all week.

I was unable to book my seat and for personal reasons I have a particular ability to only be able to sit in certain seats, which is why I use Safair as they have all the add on features. My booking was finalised without allowing a seating option.

When I went to manage booking it would work.

I then called the number didnt work, although I was insinuated at later that I wasnt telling the truth as it was working fine. Lucky I have call recording.

The whatsapp sent me choice menus and took ages to reply. the live chat wasnt live and eventually I got a reply from FB Messenger.

Afetr being on with them for an hour missing an appointment, I still wasnt able to resolve the issue as the links they kept sending me still didnt work, they claimed there was a technical issues.

I then asked for one fo 4 seat to be booked for me, they claimed they cant and I must call the number

By now Ive missed an appoinment trying to sort this out and am not willing to spend my money on a call that I will clearly hold on for ages, ahve to re tell the whole mess just toprobably be given the same info.

Surely the person I was dealing with could have bumped me up to someone that could assist or had a way they could contact someone who could.

Nor was there any apology or recognition for my frustration and needs.

I have booked approcx 7 flights and 3 car hires through them in the last 2 months.

NOT IMPRESSED AT ALL.