MB
Migael B

1 reviews | Active since Oct 2016

06 Oct 2016, 09:34

Dissatisfied with lack of care.

<p>Over the weekend of 01/10/2016 we flew from Cape Town to JHB and back. On Tuesday the 4th of October, we checked in at around 15:40 for our returning flight. Unfortunately our bag had a tear in it and I asked the checkin agent to PLEASE PLEASE PLEASE paste a fragile sticker over it that it doesn't get worse or that anyone can just reach in and take something. The answer was "Ofcourse", and was infront of two other agents there, but how did I get my bag back from the baggage reclaim? With no sticker and a bigger tear.</p> <p> </p> <p>I'm truely dissapointed in the lack of care, that not even 1 of the 3 agents had the decency to do as I asked.</p>

0
Replies (0)