Dissapointed and disgusted

If there was an option for 0 stars for service I would put that there.. Today I had a flight from Cape Town to Port Elizabeth....Firstly let me say my home is in PE and I seldom get to go so for me to be able to get off from work to see my 9 year old son and my elderly parents after months was an anticipation I cannot describe...especially it being Christmas. My flight was booked for 16:20 after rushing from my last duties at work to get there at 15:48 I was told that boarding had closed at 15:40... Immediatley I started crying because all I could think about is breaking my child's heart as he was looking forward to seeing me and getting to we up Christmas morning and his mommy not being there.. I begged and pleaded and asked is there no way I can get on to the plane I am will to pay a penalty as the plane has not taken off please please and with no empathy I was told as per policy thereis nothing we can do... I asked is there anyone I can speak to as I did try to check in online and kept getting an error message I was coldy told you were suppose to be here 8 minutes earlier and pointed in the direction of the ticket office... I got there and it was not even 16:00 pm... Again I begged and pleaded and asked please I cannot miss Christmas morning do you know how much it means to a child that does not see his mother to often due to circumstance please is there anyone a manager anything that can help and again coldy I was referred to policy and even less empathetically told please read policy as it states check in 40 minutes before time and again I said I kept getting an error message online. I was told there is two flights going out tomorow would you like to make another booking of which you would have to pay a penalty as if the sadness and dissapointmen of my child was not enough penalty... I just want to say this I was treated common as if I added no value to the success of the business but I played with my common money as I know each business succes is brought about by the common consumer...If I was a very important person who's name was known I wonder would I have gotten the same treatment now this may not mean much to the business as I am only one common person but Its people like me that makes use of this service that the keeps the business going.... It's Christmas eve and instead of being with my family I am stuck another night without them you may not appreciate my money as a business but I do hope that you learn to appreciate people's time and respect there contribution to your business by providing them good service... Treat everybody which supports your business with respect and care and part of that is going the extra mine which unfortunately FlySafare does not know how to do....Regards, sad and dissapointed.