Disrespectful and inconsiderate flysafair staff

Hi

I was flying on FA289 from Durban to Joburg. The worst flight ever.

It was delayed with no lead time on when departure will be. They kept on saying "we will get an update in 15 minutes".

Then when I embark, they make me take out my laptop and take my bag away from me only to find it lying in the rain when I land. They literally left my textbooks to get wet after they assured me that it will be kept safe.

Then when we disembark the escort, a short African lady, denies me the right to protect my laptop with my umbrella. She also did absolutely nothing to atleast protect my laptop.

I tell her that I have no protection for the laptop from the rain and that I would rather my umbrella breaks because of the wind than my laptop. I told her that she is well aware that she would not be able to pay for the laptop damages and she loudly screams "I DON'T CARE". This is all happening in front of the rain.

Mind you, I have, on two occasions, opened up my umbrella and nothing was said. And npw today this?.

I am highly annoyed and disappointed by her behaviour and demand and apology. I will still evaluate whether my belongings were not damaged by the rain.

I might as well cancel all my trips for next year because I will not tolerate this nonsense.