Disgusting service!!

It’s with utter disgust I right about my horrible experience?....so last night I came to check my son in who is 13, an hour before take-off they tell me I’m 5 minutes late(even though it clearly states that check in closes 40min prior to take-off???) after pleading with the most ******** staff I could see I was fighting a losing battle as it was clearly home time and they were not interested, I then asked to speak to a manager which they then pointed me to the Flysafair counter, well let me tell you I was faced with total ignorance and unwillingness..at this point I have given up the fight and agreed to pay the R600 difference for another flight which was the next day?..so I decided to arrive 2 hours earlier as this airline is cleary very unpredictable to be told I must pay ANOTHER R250 for his luggage which was only 1 bag at 9 kg??? At this point I just laughed out of sheer anger and disbelief...so...guess what I paid the extra just to put an end to this nightmare!! Flysafair will NEVER SEE ME OR MY WORK ASSOCIATES EVER AGAIN!! And as far as I go I will share my distasteful experience with you, shame on you FLYSAFAIR !!!