Disgusting Service

The worst airline ever. The special is not a special when you compare it to other airlines. It's double the price with all the hidden costs. Cookies also track you, throw you off the site and when you go back 2 minutes later to book for the rest of your family the price has changed!You ruined the start of our family vacation. The ground staff at OR Thambo are clueless and rude, we nearly missed our flight because of them. We were 2kg over, had to pay R250. When we tried to pay we were told we hadn't checked in our baggage when we did. Ran from pillar to post and got shouted at,who the hell do you think you are ladies.....worried more about your bright pink lipstick. My children wanted to vomit because of the attitude of your ground staff. They should have and left it for you to clean. Oh and you changed the boarding gates twice after check in. You tried to refuse our hand luggage, 1 hand bag each. That's when I lost it and refused to let my handbag go with baggage check in,***? Do you rummage through people's bags to *****?Unfortunately I need to fly back with you. As regular travellers we will never fly with you again and based on the reviews for August 2022 you should take note that everyone is unhappy with you. CEM Air is much more cost effective. Use them instead.They charge R35 per extra kg not R250.