Disgusting SAFAIR AND KING SHAKA OFFICIAL

My bad experience on the 9th February 2024 at the King Shaka airport leaves me to reconsider my travel arrangements. Only now after I shared my experience with them that they are going to enforce hand luggages rules. People who traveled with me had bags big enough to fit a human being but my small box trolley suit case with my clothes was too big for the flight. I was left stranded as no flights was available until later Friday afternoon. My dream holiday to spend with my wife and kids was shattered as we was one day behind schedule to travel to all the exciting places in Cape Town. As for Airport officials, one person was so rude and un helpful that I missed my flight because of internal politics regarding my hand luggage. What's the use having a display fixture to size your hand luggage at the airport and they refuse you to enter the plane. I will never in my life fly again with SAFAIR. Nobody deserves what I went through. Durban to Cape Town is a joke, but from Cape Town to Durban there was no restrictions. So who's right, same company but different rules. I feel so sorry for tourists coming to Durban.. Cape Town is so beautiful than Durban. I'll drive there instead of flying with SAF FLIPPEN AIR.